Returns & Exchanges
At VDM THE LABEL, we want you to feel confident and empowered in your swimwear, which is why we offer a flexible 30-day return policy for store credit or size exchanges. Please ensure all items remain in their original condition with hygiene liners intact and tags attached to qualify for a return.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original eco-friendly packaging, ensuring all labels and sanitary stickers are firmly in place.
Ship It Back
Download and print your prepaid shipping label from the portal, then drop your package off at any authorized postage location.
Receive Your Credit
Once our warehouse team inspects and approves your return, your store credit or exchange order will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing